This webinar will supply you with a fully written Quality Plan (QP) that you can download and edit to represent your company’s needs. We will discuss how a QP will improve the overall quality of your company and is a statement of your company quality philosophy.

Healthy homes and indoor air quality are widely viewed as one of the key emerging drivers for whole-house home performance retrofits. Yet, with all the progress that has been made on diagnostics, and penetrating the health care arena, there hasn't been much discussion about the business model around healthy homes.

The true cost of poor quality is surprisingly high when all the factors are analyzed. Holding your employees responsible for their work is vital when it comes to pleasing customers and keeping your costs low.

Description coming soon.

Mike Rogers, OmStout Consulting
Earn Up to 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others.

Every company needs a plumb line to evaluate their culture and quality development. In this webinar, we will discuss this disciplined approach to evaluating our progress toward strategic results, as well as reviewing our underlying culture and strategy itself.

Is there a greater challenge than working on the front lines of an organization and dealing one on one with customers daily? Much hinges on this critical role - from building strong customer relationships, to uncovering their ongoing needs, establishing loyalty, and even continued sales growth.

In the unique world of in-home selling, you are not calling on a business where, since the decision makers are at work, they are expected to make business and financial decisions. You are entering your customers personal and private space, where decision making can be more fluid and different rules apply.

In this webinar, we will discuss the two basic types of competitive superiority, the cost (not price) advantage, and differentiation advantage. We will look at implementation strategies and tools we can use to achieve superior performance.

Contractors who can estimate more quickly can often sell the job for more money. Faster estimating begins with a streamlined system of pricing. In this webinar, Mike Gorman will show you how to create a list of job-related activities for your company.

Description coming soon.

Mike Rogers, OmStout Consulting
Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others.