No matter the size of your company, every owner and/or manager has a bit of a twinge in their stomach when it comes to raising their hourly rates for service and/or installation projects. However, the reality is that rates MUST go up as the cost of doing business increases.

The keepers, teachers, and coaches of a company are the leadership and management. Our understanding and use of the System of Profound Knowledge® is a measurement of our maturity in Quality Management. Dr.

The last steps of the 10 Steps to Build a Sustainable Business series. 

Step 9: Present the Proposal and Get Paid on the First Visit

It is imperative that today’s company owner/manager receive steady feedback from their customers. The company needs to know the customers opinion of their service, office staff and overall quality of work.

1. Finding, training, retaining and compensating ‘all-star’ employees.
2. Control and track your job costs.
3. How do we price to protect ourselves from inflation?
4. Forecast the coming year using the current year’s stats.