Cracking the Success Code

                                                              


“Success is the progressive realization of predetermined, worthwhile goals, stabilized with balance and purified by belief!”

                                                                                                       -Glenn Bland

There are three principles that lead to success: direction, balance, and belief. We must focus our sights and efforts on what we want to achieve, keep a balanced perspective what’s needed to remain sustainable in our efforts, and firmly believe in the importance of our work.

Successful people are believers. This session will discuss the success code for any organization, no matter your definition of success is. We will define the “code” - method, system of organizational success and discipline. Don’t miss this informative webinar!

Learning Objectives:

Learn what every leader needs to know to lead their organization to success
Learn the success code
Learn what leadership judgements must be followed to achieve our desired success

 

Presented by John Tooley of John Tooley, LLC

John Tooley is an award-winning Home Performance and Energy Efficiency Expert who has been involved in the building science world for 40 years. He has been honored with some of the most coveted awards in our industry.

He received the EEBA Joule Award for Excellence in Advancing Energy Efficiency in 2006 and was inducted into the Building Performance Institute's Hall of Fame for lifetime commitment and dedication to the Home Performance Industry. He was the 2013 recipient of the Tony Woods Award for Excellence in Advancing the Home Performance Industry

 

Earn Up To 1.5 BPI CEUs

GoldStar Webinars are free to BPI GoldStar Contractors, their Candidates/employees, Test Centers, Proctors/employees. To Register provide your Organization/Company Name, GoldStar ID# or Test Center ID#, and Candidate ID#. Then close out the registration page without making payment. A BPI representative will contact you if additional details are needed.

The cost is $50 for all others, including BPI Certified Professionals who do not fall into the above categories. All BPI Certified Professionals can earn 1.5 CEUs by attending.

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Click here to register
The Inflation Reduction Act and its Impact On Our Industry's Future

                                                                                  

 

The recent Inflation Reduction Act includes provisions that will shape the future of the solar, HVAC, and home performance sectors for years to come. What should our industry expect from these historic changes, and how can we navigate them to ensure that contractors and customers receive the best possible benefits of the bill? 

Join Energy Circle CEO and Founder Peter Troast for insight on what to expect from the IRA and how you can leverage it to benefit your business.

 

Peter Troast is the founder and CEO of Energy Circle. Peter is recognized as one of the country's foremost authorities on marketing for home performance, HVAC, and other efficiency related contracting companies. He authors the widely-read Energy Circle blog and is a passionate advocate for the power of the whole-house home performance business model.

He and his team work with over 350 companies in 49 states to grow their business through services like website design and development, search engine optimization, lead generation and strategic content production. He is a popular and high ranking speaker about marketing for contractors at HPC, RESNET, ACCA, BPI and EGIA conferences and events. In 2015 he received the Tony Woods Award for excellence in advancing the home performance industry.

GoldStar Webinars are a free BPI Perk for BPI GoldStar Contractors, their Candidates/employees, Test Centers, Proctors/employees. To register using BPI Perks, provide your Organization/Company Name, GoldStar ID# or Test Center ID#, and Candidate ID#. Then close out the registration page without making payment. A BPI representative will contact you if additional details are needed.

The cost is $50 for all others, including BPI Certified Professionals who do not fall into the above categories. BPI Certified Professionals can earn 1.5 BPI CEUs from attendance.

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Click here to register
Strategies for Marketing HVAC And Home Performance Services in the IRA Era

                                            Energy Auditor doing a comprehensive home energy assessment

 

The Inflation Reduction Act has changed home performance options for homeowners across the country. How should you reach these new customers? How can you appeal to their priorities using the provisions of the IRA?

Solar contractors have been marketing tax incentives and rebates for years. Let’s learn from their experience to market the 25C tax credit for your home performance, HVAC, or insulation business.

In this session we’ll look at solar marketing secrets and other tips and tactics for taking full advantage of the IRA.

 

 

Peter Troast is the founder and CEO of Energy Circle. Peter is recognized as one of the country's foremost authorities on marketing for home performance, HVAC, and other efficiency related contracting companies. He authors the widely-read Energy Circle blog and is a passionate advocate for the power of the whole-house home performance business model.

He and his team work with over 350 companies in 49 states to grow their business through services like website design and development, search engine optimization, lead generation and strategic content production. He is a popular and high ranking speaker about marketing for contractors at HPC, RESNET, ACCA, BPI and EGIA conferences and events. In 2015 he received the Tony Woods Award for excellence in advancing the home performance industry.

GoldStar Webinars are a free BPI Perk for BPI GoldStar Contractors, their Candidates/employees, Test Centers, Proctors/employees. To register using BPI Perks, provide your Organization/Company Name, GoldStar ID# or Test Center ID#, and Candidate ID#. Then close out the registration page without making payment. A BPI representative will contact you if additional details are needed.

The cost is $50 for all others, including BPI Certified Professionals who do not fall into the above categories. BPI Certified Professionals can earn 1.5 BPI CEUs from attendance.

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Click here to register
Implementing Zero Quality Management

                                                              


Quality control processes that produce zero defects or inefficiency is our dream. Zero Quality Control (ZQC) is an attitude that supports our teams in their daily work. It is easy to measure but very difficult to implement.

The ZQC approach recognizes that it is natural for people to make mistakes. It does not point fingers or hassle people to “do better next time.” Instead, it uses Mistake Proofing methods, materials, and devices to keep errors from becoming defects.

Another proven aspect of Zero Quality Control is Visual Management. Mistake Proofing and Visual Management are inseparable, so we will explore both during this session. Together they help us reduce effort, enhance our reputation with customers and funders, and result in a bottom-line increase.

Learning Objectives:
1. Learn the five situations where defect most happen
2. Learn the principles of Zero Quality Control
3. Learn how to begin mistake proofing work
4. Learn how visual management is an essential part of quality management

 

Presented by John Tooley of John Tooley, LLC

John Tooley is an award-winning Home Performance and Energy Efficiency Expert who has been involved in the building science world for 40 years. He has been honored with some of the most coveted awards in our industry receiving the EEBA Joule Award for Excellence in Advancing Energy Efficiency in 2006 and being inducted into the Building Performance Institute's Hall of Fame for lifetime commitment and dedication to the Home Performance Industry. He was the 2013 recipient of the Tony Woods Award for Excellence in Advancing the Home Performance Industry

 

Earn Up To 1.5 BPI CEUs

GoldStar Webinars are free to BPI GoldStar Contractors, their Candidates/employees, Test Centers, Proctors/employees. To Register provide your Organization/Company Name, GoldStar ID# or Test Center ID#, and Candidate ID#. Then close out the registration page without making payment. A BPI representative will contact you if additional details are needed.

The cost is $50 for all others, including BPI Certified Professionals who do not fall into the above categories. All BPI Certified Professionals can earn 1.5 CEUs by attending.

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Click here to register
Quality Fundamentals


Organizations become extraordinary through training and implementation in quality fundamentals.

Quality fundamentals are the principles on which quality service or product delivery is based. It is essential that new and existing employees have a firm handle on the foundation of Quality Management. This session will focus on basic understanding of the terms we use in quality and relationship management.

This webinar is for organizations who want sustained success through the implementation of quality management, and those seeking to improve communication through a shared understanding of the vocabulary used in quality management.

Learning Objectives:
• Learn clear definition of common terms we use in our daily work
• Learn the essential principles of relationship management
• Learn how building quality into our processes is the true way of improvement

Presented by John Tooley of John Tooley, LLC

John Tooley is an award-winning Home Performance and Energy Efficiency Expert who has been involved in the building science world for 40 years. He has been honored with some of the most coveted awards in our industry receiving the EEBA Joule Award for Excellence in Advancing Energy Efficiency in 2006 and being inducted into the Building Performance Institute's Hall of Fame for lifetime commitment and dedication to the Home Performance Industry. He was the 2013 recipient of the Tony Woods Award for Excellence in Advancing the Home Performance Industry

 

Earn Up To 1.5 BPI CEUs

GoldStar Webinars are free to GoldStar Contractors, Test Centers, and Proctors, and $50 for all others. Register at the link below.

If you are a GoldStar Contractor, Test Center, Proctor, or an employee of a GoldStar Contractor or Test Center, use your GoldStar ID#, Test Center ID# and/or Candidate ID# to register. Then simply close out the registration page without making payment. A BPI representative will contact you if needed.

Click here to register
Emotional Intelligence: Key to Personal and Business Success

In 1995, Daniel Goleman argued that how people manage their feelings and relationships is at least as important to personal and business success as knowledge, skills, and abilities. He called this skill emotional intelligence (EQ) to distinguish it from IQ. His book remained on the NYTimes best-seller list for a year and a half.

Since then, the importance of EQ to business has only grown. Understanding how the brain processes emotional signals can make a huge difference in your business and personal relationships.

Here are some questions to consider:

1. How do you react when something goes wrong in your business or personal life?
2. Do you know how your emotions and reactions affect the behavior of others?
3. Do you know how people in your business and personal life perceive you?

Leaning Objectives

As a result of attending this webinar, you will:
1. Have a better understanding of how the brain processes emotions and thoughts
2. Be better able to understand your feelings, turn intention into action, and make informed decisions about what matters to you
3. Be empowered to build stronger relationships in your personal and business life

 

Dick Kornbluth has been a residential retrofit home insulation and home performance contractor since 1977. In 1992, he wrote the training manual and delivered the training for a performance-based low-income utility-sponsored weatherization program that incorporated combustion health and safety testing, air-sealing and blower-door testing to measure performance. His company, EnTherm Inc, was the first company recruited into NYSERDA's Home Performance with Energy Star™ program. Since leaving GreenHomes America in 2010, he has been active conducting training in home performance for PGW and CSG. He is also a nationally certified radon mitigation contractor and has been mitigating radon problems in Central New York building since 1987.

 

Earn Up To 1.5 BPI CEUs

 

GoldStar Webinars are free to GoldStar Contractors, Test Centers, and Proctors, and $50 for all others. Register at the link below.

 

If you are a GoldStar Contractor, Test Center, Proctor, or an employee of a GoldStar Contractor or Test Center, use your GoldStar ID#, Test Center ID# and/or Candidate ID# to register. Then simply close out the registration page without making payment. A BPI representative will contact you if needed.

Click here to register
Control Quality, Protect Profits

Use worksite credentials to build reputation and increase profit

Quality management is tough when business is busy. But loss of profit and reputation due to callbacks will eat away at your growth, wasting the opportunities of a hot market.


That’s why BPI developed the Site Supervisor Certificate (SSC), a credential to ensure that lead technicians have the skills and knowledge needed to ensure completion of the scope of work and designate critical worksite responsibilities.


The Site Supervisor Certificate shows that the worker is qualified to:
• Lead interactions with the client
• Manage personnel
• Ensure that materials installed and work performed on the job site are completed in a safe and effective manner.
• Maintain quality control and worksite documentation
• Confirm that all work is completed to applicable industry standards and specifications.

The SSC gives assurance that the worksite lead has the knowledge, skills, and experience to meet industry standards and maintain quality.
Learning Objectives
• Develop an understanding of the scope of the Site Supervisor Certificate.
• Identify the key SSC prerequisite experience requirements.

• Understand how to access online training to prepare for the SSC online exam.

 

Presented by BPI's CEO Larry Zarker and National Technical Director John Jones.

Larry Zarker is the CEO of the Building Performance Institute.  He oversees BPI’s national network of over 10,000 certified professionals and BPI GoldStar contracting companies.  He was instrumental in developing the BPI Healthy Home Evaluator certification and Healthy Housing Principles reference guide and certificate of knowledge.  He regularly delivers talks on how conditions in homes can negatively impact the health of its occupants. Prior to BPI, he worked for nearly twenty years with the NAHB Research Center and was the Vice President of Marketing for over a decade, serving both the new home and remodeling sectors with innovative product development and research.

John Jones is National Technical Director of the Building Performance Institute. He oversees the development of BPI certifications and standards with Contractor Programs which includes the BPI GoldStar and Rater Programs. Mr. Jones has 20 years of experience in the home energy upgrade field as a program manager, building science instructor, and practitioner. Mr. Jones has provided technical guidance to residential industry publications such as HUD’s Durability by Design 2nd Edition and trade journals.

Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others

 

Click here to register
Beyond Carrots and Sticks: Engaging and Motivating Employees


When we want to motivate someone, we often dangle a carrot to get more of what we want and raise a stick to eliminate what we don’t. We use statements that sound like threats or promises. “If you do this, then I’ll do that,” we say.

But does it work? Not really, and even when it does there are costs. People feel resentment when they are presented with sticks and carrots, and resentment does not breed productivity.

If you need a better way to motivate people, then this is the session for you. If you want to develop loyal, happy, and proud employees, you don’t want to miss this presentation.

Learning Objectives:

• Learn why traditional rewards and recognition don’t work well
• Learn the difference between engagement and motivation
• Learn why most approaches to increasing employee motivation are not based in scientific research

Presented by John Tooley of John Tooley, LLC

John Tooley is an award-winning Home Performance and Energy Efficiency Expert who has been involved in the building science world for 40 years. He has been honored with some of the most coveted awards in our industry receiving the EEBA Joule Award for Excellence in Advancing Energy Efficiency in 2006 and being inducted into the Building Performance Institute's Hall of Fame for lifetime commitment and dedication to the Home Performance Industry. He was the 2013 recipient of the Tony Woods Award for Excellence in Advancing the Home Performance Industry

Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others

 

Click here to register
Beating the Huge Cost of Non-Billable Time

                                                       Presenter Tom Grandy and a successful contractor


The single highest cost of doing business within a company is non-billable time.  This is time the field labor tech is paid for, but that cannot be charged to the customer. 

During this session we will look at the real cost of non-billable time and how to build it into the company’s pricing.  Just as importantly, we will look at specific strategies to reduce non-billable time and increase the company’s net profit. 

Non-billable time can’t be eliminated, but it CAN be reduced and accounted for.

Specific Learning Objectives:

Attendees will learn to calculate the true cost of non-billable time.  Once the cost is captured several ways of reducing the cost will be discussed.

Session Outline:

This is not a theory session.  We will discuss multiple ways to reduce the high cost of non-billable time that can be put into practice the next day.

Presented by Tom Grandy Founder and President of Grandy & Associates

Tom Grandy is an industrial engineer by training, has worked as the general manager of a service company, and was previously the Director of Company Development for Dial One franchise. Tom founded Grandy & Associates in 1987. For the past 34+ years his vision has been to "Teach contractors how to run profitable businesses." Grandy & Associates accomplishes its vision through nine (9) full-day seminar/workshops, online training, a two-day "Planning for Profit" workshop and the industry’s leading "Labor Pricing for a Profit" modeling software.  Tom also spends a huge amount of his time performing two-day, onsite, Company Overviews to model companies for maximum profitability.  He also writes articles for a number of trade journals.


Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others

 

Click here to register
Overcoming the Fear of Raising Rates


No matter the size of your company, every owner and/or manager has a bit of a twinge in their stomach when it comes to raising their hourly rates.  But the reality is that rates must go up when the cost of doing business increases. 

This program is designed to help reduce the fear and help you become ready to raise your rates.  Suggestions, stories, and a few important math problems will provide the courage needed to raise your hourly rate. When you understand that it simply must happen to maintain profitability, you will be ready!

Specific Learning Objectives: 

• Learn the 3 things customers are “really” concerned about
• Understand how raising rates doesn’t matter when the customer has what they really want.
• Learn some simple calculations that will boost your confidence that raising rates will actually increase the bottom line.

Presented by Tom Grandy Founder and President of Grandy & Associates

Tom Grandy is an industrial engineer by training, has worked as the general manager of a service company, and was previously the Director of Company Development for Dial One franchise. Tom founded Grandy & Associates in 1987. For the past 34+ years his vision has been to "Teach contractors how to run profitable businesses." Grandy & Associates accomplishes its vision through nine (9) full-day seminar/workshops, online training, a two-day "Planning for Profit" workshop and the industry’s leading "Labor Pricing for a Profit" modeling software.  Tom also spends a huge amount of his time performing two-day, onsite, Company Overviews to model companies for maximum profitability.  He also writes articles for a number of trade journals.


Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others

 

Click here to register

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