In 1995, Daniel Goleman argued that how people manage their feelings and relationships is at least as important to personal and business success as knowledge, skills, and abilities. He called this skill emotional intelligence (EQ) to distinguish it from IQ. His book remained on the NYTimes best-seller list for a year and a half.

Since then, the importance of EQ to business has only grown. Understanding how the brain processes emotional signals can make a huge difference in your business and personal relationships.

Here are some questions to consider:

1. How do you react when something goes wrong in your business or personal life?
2. Do you know how your emotions and reactions affect the behavior of others?
3. Do you know how people in your business and personal life perceive you?

Leaning Objectives

As a result of attending this webinar, you will:
1. Have a better understanding of how the brain processes emotions and thoughts
2. Be better able to understand your feelings, turn intention into action, and make informed decisions about what matters to you
3. Be empowered to build stronger relationships in your personal and business life

Dick Kornbluth has been a residential retrofit home insulation and home performance contractor since 1977. In 1992, he wrote the training manual and delivered the training for a performance-based low-income utility-sponsored weatherization program that incorporated combustion health and safety testing, air-sealing and blower-door testing to measure performance. His company, EnTherm Inc, was the first company recruited into NYSERDA's Home Performance with Energy Star™ program. Since leaving GreenHomes America in 2010, he has been active conducting training in home performance for PGW and CSG. He is also a nationally certified radon mitigation contractor and has been mitigating radon problems in Central New York building since 1987.

Earn Up To 1.5 BPI CEUs

GoldStar Webinars are free to GoldStar Contractors, Test Centers, and Proctors, and $50 for all others. Register at the link below.

If you are a GoldStar Contractor, Test Center, Proctor, or an employee of a GoldStar Contractor or Test Center, use your GoldStar ID#, Test Center ID# and/or Candidate ID# to register. Then simply close out the registration page without making payment. A BPI representative will contact you if needed.