Healthy homes and indoor air quality are widely viewed as one of the key emerging drivers for whole-house home performance retrofits. Yet, with all the progress that has been made on diagnostics, and penetrating the health care arena, there hasn't been much discussion about the business model around healthy homes.

The true cost of poor quality is surprisingly high when all the factors are analyzed. Holding your employees responsible for their work is vital when it comes to pleasing customers and keeping your costs low.

While there are some standard approaches to home performance sales force structures, it often seems like there are as many schemes as there are contractors: some effective, some not so effective.

Every company needs a plumb line to evaluate their culture and quality development. In this webinar, we will discuss this disciplined approach to evaluating our progress toward strategic results, as well as reviewing our underlying culture and strategy itself.

Is there a greater challenge than working on the front lines of an organization and dealing one on one with customers daily? Much hinges on this critical role - from building strong customer relationships, to uncovering their ongoing needs, establishing loyalty, and even continued sales growth.

In the unique world of in-home selling, you are not calling on a business where, since the decision makers are at work, they are expected to make business and financial decisions. You are entering your customers personal and private space, where decision making can be more fluid and different rules apply.

In this webinar, we will discuss the two basic types of competitive superiority, the cost (not price) advantage, and differentiation advantage. We will look at implementation strategies and tools we can use to achieve superior performance.

Contractors who can estimate more quickly can often sell the job for more money. Faster estimating begins with a streamlined system of pricing. In this webinar, Mike Gorman will show you how to create a list of job-related activities for your company.

Several consultants I've worked with point to pricing mistakes as one of the single biggest business killers in contracting businesses. In this webinar, we will discuss methods to establish fair pricing, correct errors, and ensure pricing accountability across the company.

Do your prospects and clients see you as a wizard who can get the job done efficiently and on time? If not, Mike Gorman proposes a solution in this webinar. Because wizards make more money.