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Upcoming Webinars

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The Price is Right...Or Is It?

Tuesday, June 25, 2024

Tired of working hard every day and not getting the financial stability you need? Have you looked at your labor pricing recently?
Proper labor pricing is the cornerstone for profitability in your company. If your labor is not correctly priced, then none of the rest of what you do matters! Your best efforts will be undermined by this critical error.
In this session with Bill Kinnard, President of Grandy & Associates, we will look at everything that goes into setting your labor rate. Together we’ll determine what you need to charge to cover your cost of operation from a cash flow perspective and generate a reasonable profit.  
Learning Objectives
  • Include the unseen costs of doing business in your service rate
  • Understand how nonbillable time and equipment replacement costs impact your bottom line
  • Stop undermining your success with erroneous pricing
  • Set your labor rates for service and installation jobs on the real cost of doing business
  • Determine your correct, profitable, hourly labor rate

Click Here to Register

Effective Coaching and Mentoring

Tuesday, July 16, 2024 @ 3:00 PM

Coaching and mentoring staff are two important ways to retain top talent and build a leadership pipeline. But many people don’t even know that they are two different things!

Coaching focuses on enhancing current job performance. Mentorships are supportive relationships that can reduce and reframe personal, structural and cultural barriers that hold emerging leaders back from achieving their full potential. Both are important.

Why should you make time to coach and mentor employees? Not only will it empower your staff and enhance company effectiveness; it also changes how others think of you. People who mentor and advocate for others are perceived as more effective leaders.

Even your most talented employees will benefit from supportive coaching and mentoring. Don’t leave top performers to languish while you work with staff who struggle!

Great leaders need to be mentored, and great leaders need to mentor. Join us to learn how with Chris DeVany, global business coach with Pinnacle Peak Performance.

Learning Objectives

In this session you’ll learn to:
• Understand the Coaching Strategy Spectrum and how to make it work for your team
• Coach effectively, using relating, strategizing, and implementing
• Practice the stages of a coaching relationship, including giving constructive feedback
• Understand and use the essentials of mentorship
• Know the challenges of coaching and mentoring experienced staff and how to succeed


Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands, global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. His book 90 Days to a High-Performance Team, published by McGraw Hill, is helping thousands of executives, managers and team leaders improve performance.

Chris has assisted in mergers and acquisitions, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.


GoldStar Webinars are free to GoldStar Contractors, their candidates and employees, Test Centers, and their proctors and employees. To register using BPI Perks provide your Organization/Company name, GoldStar ID# or Test Center ID, and Candidate ID#. Then close out the registration page without making payment. A BPI representative will review your registration and contact you if additional details are needed.

The cost is $50 for all others. BPI Certified Professionals can earn 1.5 BPI CEUs from attendance.

Click Here to Register

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