Upcoming Webinars
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Stand Out in a Crowded Market
Tuesday, October 15, 2024
Contractors doing truly quality work are hard to come by. Unfortunately, many companies who do offer exceptional work and customer service struggle to convey through their marketing what makes them different.
Differentiating yourself from competitors is one of the most effective ways for home performance companies to thrive in today’s landscape, generating more quality leads and booking more jobs.
During this Goldstar webinar, host Peter Troast—CEO and founder of the marketing and website services company Energy Circle—will take a deep dive into the world of differentiation and how to create and run marketing and sales campaigns that put the spotlight on what sets you apart.
Learning Objectives
- Learn about the expanding field of competition, identifying who they are and what their relation to you may be.
- Review the numerous categories of differentiation tactics, from what your brand says about you as a company, to how you promote your use of cutting edge building science tools, and much more.
- See examples of real-life marketing that target these differentiation methods
Peter Troast is the founder and CEO of Energy Circle. Peter is recognized as one of the country's foremost authorities on marketing for home performance, HVAC, and other efficiency-related contracting companies. He authors the widely-read Energy Circle blog and is a passionate advocate for the power of the whole-house home performance business model. He and his team work with over 350 companies in 49 states to grow their business through services like website design and development, search engine optimization, lead generation, and strategic content production. He is a popular and high-ranking speaker about marketing for contractors at HPC, RESNET, ACCA, BPI, and EGIA conferences and events. In 2015, he received the Tony Woods Award for excellence in advancing the home performance industry.
Demand Better Service Management
Tuesday, October 29, 2024 @ 3:00 PM
It is sadly common for business owners to undercharge for their services. Are you one of them? When you undercharge, your profit margins are too close for comfort, your best performers aren’t properly rewarded, and your business struggles to grow.
It’s time to break the cycle of painfully low prices!
Join Bill Kinnard at the next BPI GoldStar webinar to identify key performance indicators that will allow you to price for profit while delivering excellent service to your customers. Get ready to price for profit and feel confident that your company’s daily goals will deliver quality and growth for the business.
Learning Objectives
- Understand why you can’t manage performance through accounting and what to do instead.
- Determine your proper (profitable!) pricing.
- Get buy-in from your technicians on the importance of daily service goals.
- Deploy 5 critical KPIs to know that you’re priced for quality and profit.
- Learn which key data points to collect, and how to do it.
Bill Kinnard is the President of Grandy and Associates. He has over 30 years of experience in Business Training, HVAC Sales, Service Management, Sales Management and Customer Service. He has worked with companies both large and small, and has a unique ability to connect with people. He is an individual with a real passion for teaching contractors to better understand their businesses and help their employees become superior performers.
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The symbol of excellence for home performance contractors.