Tuesday, November 21, 2023 3PM ET/12PM PT

Effective managers are not only efficient in operational matters, they lead their teams effectively, too. They know when to manage and when to lead. Are you empowering your managers with these skills so they can lead when you’re absent?

In this webinar you’ll learn how to work in a horizontal mode of operation, applying a consistent theory in leading your team. You’ll learn how to teach critical leadership skills to members of your team, so each of them is able to lead when you can’t be there.

This session is not just for business owners. Your entire leadership team will benefit from the lessons we’ll cover. Join Chris DeVany to get your team on the right track!

Learning Objectives

• Develop a definition of leadership that includes service
• Define the difference between leadership style and leadership attitude
• Understand the difference between operational, transformational, and visionary leadership
• Develop insight into your current leadership position and process
• Know when to manage and when to lead

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands, global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. His book 90 Days to a High-Performance Team, published by McGraw Hill, is helping thousands of executives, managers and team leaders improve performance.

Chris has assisted in mergers and acquisitions, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.


GoldStar Webinars are free to GoldStar Contractor, their candidates and employees, Test Centers, and their proctors and employees. To register using BPI Perks provide your Organization/Company name, GoldStar ID# or Test Center ID, and Candidate ID#. Then close out the registration page without making payment. A BPI representative will review your registration and contact you if additional details are needed.

The cost is $50 for all others. BPI Certified Professionals can earn 1.5 BPI CEUs from attendance.

Click here to register