Many companies are not only making it, but they are also growing and prospering… and your company needs to be one of them. Who says things have to be slow in today’s, or any other, economy? The key is really quite simple: "Be the best at what you do!" This session will help you do just that by covering topics like:

• What to do when times are slow (evaluate the company, create systems, etc.)
• Three (3) things every customer wants from their contractor
• Eight (8) things to learn from a VERY successful contractor
• Seven (7) things you need to brainstorm with all your employees
• Understanding the basic costs of doing business
• Overcoming the fear factor of raising your rates

During this session, you will:

• Learn the value of documenting systems within the company, and how to use them
• Find out what three (3) things all customers really want from their contractors
• Review seven (7) things that are important to brainstorm with your team members about

Tom Grandy, Grandy Associates
Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others.