Tuesday, July 28, 2020 3PM EDT/12PM PDT

Better Thinking - Better Results and the Universal Laws set the foundation for a better understanding of why Deming proclaimed the need for a System of Profound Knowledge. Our understanding of these truths assures a better, more productive, and great place for all to work. Dr. Deming said that his teaching is “based on the knowledge of living, and knowledge about how a system works.” The System of Profound Knowledge is a map for leading, performing, and living in concert and harmony. This webinar will combine Part 1&2 of Better Thinking – Better Results with the wisdom of Edwards Deming. It is sure that any company that is willing to learn and then implement these principles will exceed in leadership, performance in their company or agency and personal life as well.


Learning Objectives:

1. Learn why our appreciation of these principles are essential to our company’s success

2. Learn how the knowledge of The System of Profound Knowledge will smooth out our company problem solving by distinguishing systemic causes of problems from unique events

3. Learn how having a sound understanding of human behavior assures the harmony of our work relationships


John Tooley is an award-winning Home Performance and Energy Efficiency Expert who has been involved in the building science world for 40 years. He has been honored with some of the most coveted awards in our industry receiving the EEBA Joule Award for Excellence in Advancing Energy Efficiency in 2006 and being inducted into the Building Performance Institute's Hall of Fame for lifetime commitment and dedication to the Home Performance Industry. He was the 2013 recipient of the Tony Woods Award for Excellence in Advancing the Home Performance Industry.

Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others

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