What does it mean to be a supervisor? What are your core roles and responsibilities, and what are the guiding principles that will help you succeed?

Effective supervision can make or break the momentum of the whole business. As supervisor, you must consider how to communicate effectively, motivate your team members, and coach them to truly function as a team.

Do you want to know how your supervisory style influences your effectiveness? Would you feel more confident if you knew how ethical principles can help you deal with the everyday challenges of supervision? Don’t miss the first miss the first GoldStar Webinar of 2024 with Chris DeVany!

Learning Objectives

1. Define supervision
2. Learn the 5 core principles of supervision
3. Understand the roles and responsibilities of a supervisor
4. How to communicate with your supervisees
5. Prepare to motivate and build your team

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands, global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. His book 90 Days to a High-Performance Team, published by McGraw Hill, is helping thousands of executives, managers and team leaders improve performance.

Chris has assisted in mergers and acquisitions, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.

GoldStar Webinars are free to GoldStar Contractor, their candidates and employees, Test Centers, and their proctors and employees. To register using BPI Perks provide your Organization/Company name, GoldStar ID# or Test Center ID, and Candidate ID#. Then close out the registration page without making payment. A BPI representative will review your registration and contact you if additional details are needed.

The cost is $50 for all others. BPI Certified Professionals can earn 1.5 BPI CEUs from attendance.