This session will explore some simple things your competitors get wrong that you can get right to generate more leads, more sales, happier customers, and higher profits.

Can you explain clearly who you are and what you do? Is a customer more or less likely to sign an $8,000 contract with you if you took steps to avoid getting dirt on their carpet? Who is more likely to get my business, Contractor A who responded within 24 hours, Contractor B who took three weeks, or Contractor C who never got back to me? Many of the "secrets" of successful, profitable contractors center on providing excellent customer service and dealing with customers on their terms. 

During this session, you will learn how to:

• Establish an effective foundation for a consultative sales process
• Avoid some of the common contractor sales pitfalls
• Prepare your whole company to boost sales

Mike Rogers, OmStout Consulting
Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others.