BUILDING
PERFORMANCE
INSTITUTE INC.
 


Frequently Asked Questions—Accredited Contractor Program

What is BPI Accreditation?
BPI Accreditation is a standards-based home performance program that aims to help you differentiate your business from the competition. By ensuring certified staff, quality management, and the delivery of consistent, high-quality services on every project, BPI Accreditation helps you raise the bar in home performance contracting. Accreditation is voluntary, but it does require a true commitment to approach each project from a house-as-a-system perspective and to meet nationally-recognized BPI standards every time.
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What value does Accreditation bring to my business?
BPI Accredited Contractors stand out from the crowd. By offering real solutions—not quick fixes—you show that you’re serious about home performance contracting.

  • By educating customers on the value of the whole-home approach and providing a comprehensive evaluation of their homes’ problems, you avoid direct competition with the low-bid gang.
  • Our recognized, stringent Quality Assurance Program gives your customers peace of mind with an independent, third-party verification that your work conforms to BPI standards.
  • Accreditation earns you the right to use the BPI mark in support of your sales efforts, differentiating your business based on proven performance—not price.
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What hoops do I have to jump through in order to get the company accredited?
Becoming a BPI Accredited Contractor is relatively simple. Take the following steps.

  1. Review and agree to all BPI policies and procedures for Accreditation and Quality Assurance
  2. Create quality management systems and customer dispute resolution policies to ensure standardization and customer satisfaction
  3. Employ BPI Certified Professionals
  4. Plan your approach for staging your Accreditation
  5. Submit all required forms (see Accreditation Application Checklist)
  6. Pay the initial Accreditation and Quality Assurance fee of $1,500
  7. Sign and return the individualized Accreditation Agreement sent to you by BPI
  8. Renew accreditation every year
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Does BPI provide me with marketing assistance?
Yes. We offer marketing support in the form of a national advertising campaign, customized collateral material and public relations items that include prepared articles you can offer to your local media to educate your community and promote your business.
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What is the value of having my staff certified?
Employing BPI Certified staff is proof that that your team has gone through rigorous, credible training. BPI Certified Professionals know how to apply house-as-a-system techniques in upgrading the performance of homes. Your customers will appreciate that your staff can locate the real problems and fix them without jeopardizing other systems in their house. Happier clients mean more referrals, fewer callbacks and greater profitability.
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Do we have to sell a whole-home job every time?
No, because it’s not always necessary. However, you should let your customer know that, as a BPI Contractor, a home performance assessment is always an option.
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How does the Quality Assurance Program work?
The BPI Quality Assurance Program (QAP) supplies you and your clients with an independent, third-party inspection to ensure the delivery of quality work that conforms to BPI Standards. We hire independent inspectors—with no vested interests—to review your files and then randomly sample a percentage of your sites for inspection. For you, the program provides an essential quality feedback loop that can be used for quality improvements. For your customer, it offers the confidence of a job done right.
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I’m an Accredited Contractor, now what?
You can start by applying the fundamentals of whole-home performance to all of your projects, ensuring that you meet BPI Standards. You can now offer home performance assessments to your customers. Make sure you’re advertising your BPI Accreditation to give you the competitive edge based on performance.
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How do we educate the homeowner?
Homeowners need to appreciate that all of the products and materials in their homes produce a relatively complex system of interactions. Air leakage or insufficient insulation, for example, can compromise the performance of heating and air conditioning equipment. Leaky ducts may draw in dust and other contaminants into the air that homeowners breath and lose valuable conditioned air to the outside. That is why it is important to help homeowners understand the importance of the house-as-a-system approach.
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Who can be a Certified Professional?
Anyone. While no formal experience is necessary to participate in most examinations, we strongly recommend that you seek training from a BPI Affiliate and have some experience in the building performance industry before attempting any BPI certification designations. Of course, to achieve certification, you must pass both written and field examinations as set by BPI and proctored by BPI or one of its Affiliates.
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What is the value of being a Certified Professional?
The value of being a BPI Certified Technician is in:

  • Understanding the relationship between all the systems in the house and its effect on occupant health, safety and comfort, energy efficiency and durability
  • Finding the real problem and fixing it, instead of putting a bandage on one of the symptoms
  • Getting the edge over low-bid, fly-by-night contractors
  • Having the comfort of our Quality Assurance Program, verification that your work was done right the first time

Want to learn more? Click here to download more information
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What courses are available?
For Small Homes Certification, you can take:

  • Building Analyst
  • Building Envelope
  • Manufactured Housing
  • Heating
  • Air Conditioning/Heat Pump

For Multifamily Building Certification, you can take:

  • Multifamily Building Analyst
  • Energy Efficient Multifamily Building Operators
  • Multifamily Hydronic Heating System Design
  • Multifamily Advanced Heating
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Do we have to take all the courses?
No. Successful completion of one certification examination (written and field practical) is sufficient to become BPI Certified. If you want to expand your skill set and business offering, we encourage you to take other BPI certifications.
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What happens if I (or my staff) fail part of an exam?
When we say that we are “raising the bar in home performance contracting,” we’re serious. We want to challenge technicians to get the skills necessary to help homeowners diagnose and solve their home’s problems. The 100—question written tests and two-hour field tests are challenging. Not everyone passes. Those who fail the test can schedule to take the test again.
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107 Hermes Road, Suite 110      Malta, New York 12020      Request Information
PHONE: 877-274-1274 : 518-899-2727      FAX: 866-777-1274 : 518-899-1622